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Agent Desk

Terms and Conditions

Last updated August 2026

These terms govern your use of the Agent Desk website. By using this site you agree to them. If you do not agree, please do not use the site.

About this site

Agent Desk provides back office support to independent insurance agencies, including a dedicated virtual assistant and an operations manager. The information on this site describes our services in general terms and is not a contract or an offer of coverage. Nothing here should be taken as legal, insurance, or professional advice.

Use of the site

You agree to use this site only for lawful purposes and not to disrupt it, misuse it, or attempt to access areas you are not authorized to use. The content, logos, and materials on this site belong to Agent Desk or its licensors and may not be copied or reused without permission.

Bookings and inquiries

Scheduling a call or submitting an inquiry starts a conversation and does not create a service agreement. Any engagement for services is set out in a separate written agreement between you and Agent Desk.

Third party links

This site may link to other websites, such as our scheduling tool. We are not responsible for the content or practices of those sites.

Limitation of liability

This site is provided as is. To the fullest extent allowed by law, Agent Desk is not liable for any loss arising from your use of the site or reliance on its content.

SMS Messaging Terms and Conditions

These SMS terms apply to text messages sent by Agent Desk. By providing your mobile phone number and opting in, you agree to receive SMS text messages from Agent Desk related to the services you have requested.

Types of messages. The messages you may receive are service and transactional in nature, and may include customer service responses, appointment scheduling, appointment reminders, account updates, and other service related communications. Agent Desk does not send promotional or marketing text messages.

Voluntary participation. Your participation in SMS communications is voluntary. Opting in is not a condition of purchasing any product or receiving any service from Agent Desk.

Message frequency and rates. Message frequency may vary depending on your interactions with us. Message and data rates may apply, according to the terms of your mobile carrier. Agent Desk is not responsible for any charges from your carrier.

Opt out and help. You can opt out of SMS messages at any time by replying STOP to any message you receive from us. After you reply STOP you will no longer receive SMS messages from us. Reply HELP at any time to receive assistance. You can also contact us at (281) 664-9200 or contactus@agentdeskva.com for help.

More information. For details on how we handle your information, please see our Privacy Policy. These SMS terms are part of and subject to our Terms and Conditions.

Contact

Questions about these terms can be sent to contactus@agentdeskva.com or (281) 664-9200. We may update these terms from time to time, and the date above shows when they were last revised.

Agent Desk provides expert back-office services to accelerate growth, streamline operations, and reduce costs for insurance agencies, healthcare providers, CPAs, and real estate agents. We handle administrative tasks, enabling clients to focus on their core business and drive success.
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Agent Desk

Back office support for independent insurance agencies. A dedicated, insurance trained virtual assistant plus an operations manager, working inside your existing agency management system.

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Get in Touch

Office: (281) 664-9200 contactus@agentdeskva.com
© 2026 Agent Desk. All rights reserved. Privacy Policy  |  Terms & Conditions
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